Q: I see that you have a wide variety of indicators available for use with the quick charts. However I don't understand all of them. Where can I read a little more about these indicators so that I may fully utilize the information that you have provided?
A: Go to the Charts & Tools Manual. Look for the Quotes, News, and Charts section, and then find the link to Lower Indicators. Click on the link for explanations of the indicators that are available.
Q: I was sent to a page that told me "Page can not be found" when I tried to look up a chart on Microsoft. Don't you provide information on that particular stock?
A: Yes, we do provide information on Microsoft. Usually this is just a temporary thing and as with any website all you have to do is either "Refresh" the page or check back in just a little while. These messages normally occur on a site if there is a large amount of volume and most often the problem is only temporary. Sometimes it is necessary to clean out your Temporary Internet Files cache to remove the saved error page.
Q: Can MartinWeiss.com track gold prices?
A: MartinWeiss.com actually has the ability to track many different stocks and indices so that any gold index or shares on mining company stocks would be represented on the site, but, unfortunately, it doesn't have tracking capabilities for commodities at this time.
Q: Can I set up a list of the stocks that Martin has given me to buy so that I can follow them on a day-to-day basis without having to call my broker every time I wish to see my progress?
A: Yes, in our Charts & Tools Manual there is detailed information that tells you exactly how to set up a portfolio so that you can follow your investments.
Q: I am trying to create a portfolio, but every time I click New to add a new stock to my portfolio, it wants me to set up a whole new portfolio. How do I add a stock?
A: To add a stock to an existing portfolio, click on Edit. This will allow you to add stocks to your portfolio.
Ask A Question
We get many questions every day and strive to make every unique one a part of this website. Chances are good that the answer you seek is already here. If your question is about this particular feature, the "education strip" (the small horizontal strip near the top of this page) is intended to cover everything about this particular feature. Along with this FAQ section, there is a section called "manual". Click it for detailed information. Like this FAQ section, the manual is regularly updated based on customer questions.
If your answer is not there, you might check the Customer Care area of the site. It is another collection of FAQs and links to specific, helpful sections of the website. This section includes a quick summary of the most frequently asked questions. The Help area of the site contains all kinds of help on one page. It can also help you upgrade video player and other software to make the multimedia aspects of this site work more fluidly with most systems. There is also a dedicated web/internet FAQ area available too.
Still looking for answers? Our premier form of help is our client services representatives. We have a substantial team of live human representatives that are just one phone call away. Dial the phone number appearing at the top of the page to sample world class service immediately.
Lastly, you can email us. As you might imagine, we get huge volume of email, so it is not the fastest form of communications. We encourage you to use the above methods- especially if you would like to get an answer ASAP. If you choose to use email, be as specific as possible with your question – there is no such thing as too much information when we’re trying to help!
