We are continually revising and modernizing our products and
services to better empower our customers and readers. To help us keep
up-to-speed on all of your investment needs, we encourage and appreciate your
feedback on any product, service or our website. The more you share … the
better we can strive to help you to protect and potentially grow your wealth.
It's that simple.
Communicate
In order to ensure your comments reach the right person, we
have a number of sections below to choose from.
Help Us Better Serve You
We want to learn more about the investor side of you. Your big picture investment needs, worries, concerns … anything that keeps you awake at night. Why? That's the best way — the only way — we can design and change products and services to better help you help yourself. So what do you say? Click into our "getting to know you" survey and tell us about yourself. Note: You must be a registered user and logged into the site to take the survey.
Make-A-Wish
Our team is committed to exceeding our customer's expectations. One way to do this well is to gather the wishes and wants of our members and hopefully turn those wishes into reality. We are interested in your thoughts on several topics. Your wishes will drive our future development. Click here and select the wish that most closely reflects the type of wish you want to come true. Note: You must be a registered user and logged into the site for Make-A-Wish.
Tell Us What You Think
If you have some very strong opinions about any one of our individual products or services … we want to hear about it! Don't hold back. Your feedback is instrumental to our product evolution AND development. Click here – and let's hear it! Note: You must be a registered user and logged into the site for Tell Us What You Think.
MyInformation
If you'd like to change your login, mailing address, email address, or phone number, MyInformation is the place to go. Click here for MyInformation. Note: You must be a registered user and logged into the site for MyInformation.
Customer Care
If you're having difficulties locating exactly what you need on our website — whether it's information on options, mutual funds, etc. — customer care will pave the road to the pertinent information you're looking for. Click here for customer care.
Tech Support
If you're having problems opening, downloading, navigating the site or any other technical website-related issues, we've got people who will help you out of your website bind right on the spot. Click here for tech support.
